EXPERT SUPPLIER
An expert supplier is one who :

Make statement to the Fencing Information Service that any future order received for fencing materials &/or services will continue to fully comply with the client’s description.

FURTHERMORE if the order is not to a British Standard including BS1722 and before manufacturing &/or dispatching, will undertake to;

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Liaise with the client if it appears to us that the order is incomplete &/or ambiguous.

bulletImmediately confirms any verbal order in writing [preferably before manufacture/despatch]
bulletConfirm - in writing - what will be supplied and clarifies any order that is not absolutely clear before manufacture/despatch
bulletGives an honest date and approximate time for delivery on accepting the order, and
In the event of any later unavoidable delay, contacts the client in ample time [minimum 24 hours]